Referral/Fee Information

Do I need a referral?

YES – if claiming your injury through WorkCover or Motor Vehicle Accident claim or through the Department of Veteran’s Affairs (DVA). You need a written referral from your doctor and a claim number with an accepted claim. For DVA patients you need a written referral from your doctor and your DVA card.

NO – if attending as a private patient and paying for treatment yourself or through your private health insurance.

Medicare Rebates

Medicare rebates are available for patients on the Enhanced Primary Care (EPC) program only. These are determined by your GP and are for a maximum of five Occupational therapist or physiotherapist visits. Discuss this with your doctor to see if you are eligible.

If you have a referral for hand therapy under the EPC program, you are required to pay up-front at your hand therapy appointment and claim back from Medicare. (Please note that any splints or equipment that you may need are an additional cost and may not be covered by Medicare).

Private Health Insurance

Private patients can self-refer and do not need a Doctor’s referral. Check with your health fund if you are covered for occupational therapy or physiotherapy and therapy aids/equipment such as splints. Some funds will pay for splints and others do not.

Fees

  • A standard initial consultation $99.00 (45 min appoint.)
  • A standard follow-up consultation $68.00 (30 min appoint.)
  • Longer consultations may be required for fabrication of splints
  • All splints and equipment are extras on top of these fees.

(Although we try to maintain competitive pricing, cost and fees may change).

What to bring to my appointment?

Please bring to your first appointment;

  • Referral letter from Doctor
  • Claims information – claim number, case manager details (for Workcover and Allianz claims)
  • All relevant investigations for the injured body part (X-rays, ultrasound, MRI etc).

"Our team of therapists are all passionate professionals with an in-depth knowledge of anatomy and injuries."